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Privacy policy

Last updated: June 5, 2025

At Insaneful, we care about your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://insaneful.com, make a purchase, or interact with us in any way.

1. Information We Collect

When you shop with us, sign up for an account, subscribe to our newsletter, or browse our website, we may collect the following information:
  • Personal Information: Name, email address, phone number, shipping/billing address.
  • Browsing Data: IP address, browser type, pages visited, time spent, and other usage data through cookies and similar technologies.
  • Account Details: If you choose to create an account, your login credentials and order history will be stored securely.

2. How We Use Your Information

We use the information we collect to:
  • Fulfill your orders and manage deliveries
  • Communicate with you regarding your purchases, returns, or support queries
  • Improve your browsing experience and personalize the website
  • Send promotional emails, SMS, or WhatsApp updates (only if you've opted in)
  • Analyze website traffic and user behaviour for better service

3. Sharing of Information

Your information is never sold or shared for purposes unrelated to your experience with Insaneful.
We only share your data with:
  • Courier and logistics partners (for order fulfillment)
  • Payment gateway providers (for secure transactions)
  • Analytics and marketing platforms like Google Analytics or Meta (for performance insights and marketing)
All partners are contractually bound to protect your information and use it only as necessary.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:
  • Keep your preferences remembered
  • Improve site performance
  • Understand how visitors interact with our site
You can control cookie preferences through your browser settings.

5. Your Account & Rights

You can access, update, or delete your account at any time by logging in at https://insaneful.com.
If you'd like to unsubscribe from promotional messages, simply click the “unsubscribe” link in our emails or contact us directly.

6. Children’s Privacy

Insaneful is not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors. If you're a parent or guardian and believe your child has provided us with information, please contact us for immediate deletion.

7. Data Retention & Security

We retain your data only for as long as needed to fulfill your orders, comply with legal obligations, or for legitimate business purposes.
We implement appropriate security measures to protect your information from unauthorized access, alteration, or misuse.

8. Legal Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising will be subject to the jurisdiction of courts in Surat, India.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

Have questions, concerns, or requests regarding your data?
📧 Email us at: care@insaneful.com
📍 Visit us at: 107, 1st Floor, 21st century business centre, Nr.World trade centre, Ring Road, Surat - 395003, Gujarat, IN