Terms of service

Welcome to Insaneful! These Terms of Service ("Terms") govern your use of our website https://insaneful.com and the purchase of our products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

By using this website, creating an account, or placing an order, you confirm that you are at least 18 years of age or are using the site under the supervision of a parent or guardian. These Terms constitute a legally binding agreement between you and Insaneful. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

Our products and services are intended solely for individuals who are capable of forming legally binding contracts under applicable laws. By using our services, you confirm that you are not a minor (under the age of 18) and are eligible to enter into a contract.

To access certain features of our website, such as viewing order history or managing your wishlist, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and any activity that occurs under your account. If you suspect any unauthorized use of your account, please notify us immediately. Insaneful is not liable for any loss or damage arising from your failure to protect your account information.

We make every effort to display our products as accurately as possible, including descriptions, images, colors, and pricing. However, due to differences in device screens and lighting, the colors you see may slightly differ from the actual product. All prices are listed in Indian Rupees (INR) and are subject to change without notice. Any discounts or promotional codes are valid only for a limited time and are subject to our discretion.

All orders placed through our website are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to stock unavailability, pricing errors, or suspected fraudulent activity. Payment for your order must be completed at the time of purchase through our trusted third-party payment gateways. We do not store your card or payment information on our servers.

We aim to process and dispatch orders as quickly as possible. Once your order is shipped, you will receive a tracking link via email or SMS. Delivery times are estimates and may vary due to external factors such as weather, location, or courier delays. It is your responsibility to provide accurate shipping details. We are not responsible for failed deliveries due to incorrect addresses or unavailable recipients.

We want you to love what you ordered. If something isn’t right, we offer a flexible return and exchange policy, subject to certain terms. Items must be returned unused, in original condition, and within the specified return window. We provide reverse pickups in serviceable areas. If your area is not serviceable, you may need to self-ship the item. For more information, please refer to our detailed Return & Exchange Policy.

You agree to use the Insaneful website only for lawful purposes and in accordance with these Terms. You are prohibited from using the site for any activity that is harmful, unlawful, or violates the rights of others. This includes transmitting viruses or malware, attempting unauthorized access to our servers, scraping data, or misrepresenting your identity.

All content on our website, including but not limited to text, graphics, images, videos, logos, and product designs, are the intellectual property of Insaneful and are protected under applicable copyright and trademark laws. You may not use, copy, reproduce, or distribute any content from our website without prior written permission from us.

From time to time, we may offer promotional discounts or limited-time offers. These are subject to specific terms and may be revoked at any time without prior notice. Offers cannot be clubbed together unless explicitly mentioned, and we reserve the right to deny service in case of misuse.

While we strive to provide accurate and reliable services, we do not guarantee that our website will be error-free, uninterrupted, or secure at all times. To the maximum extent permitted by law, Insaneful shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to lost profits, data loss, or personal injury.

You agree to indemnify and hold harmless Insaneful, its founders, employees, and affiliates from any claims, losses, liabilities, expenses, or damages resulting from your use of the website, violation of these Terms, or infringement of any rights of another.

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising in relation to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Surat, India.

If you have any questions or concerns regarding these Terms, feel free to reach out to us.

📧 Email: care@insaneful.com

🌐 Website: https://insaneful.com